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Implementation of a territorial geriatric hotline in Southwestern France: a monocentric observational study to improve access to geriatric expertise
CONCLUSION: A territorial geriatric hotline integrated into local professional healthcare networks is feasible and widely utilized, as reflected by the overall call volume. It facilitates rapid access to geriatric expertise and, based on the analysis of calls with complete data, may contribute to improving patient orientation, and to proposing alternatives to emergency department transfers. However, the study design did not allow for the systematic evaluation of the clinical outcomes associated...
The role of digital literacy among older adults in the continuance intention toward smart care service platforms: survey study
CONCLUSIONS: The findings indicate that if government administrators and platform developers want to implement effective SCSP development and promotion strategies, they need to pay attention to improving older adults' digital literacy, optimizing the platform's information, system, and service quality, and strengthening external publicity to enhance the platforms' social influence.